Terms of Use
Effective and last updated: August 26, 2026
Independent information service
BenefitKey provides general information about Canadian federal, provincial, and territorial benefit programs and tools that help users organize information for forms available from government authorities. BenefitKey is not a government agency, law firm, accounting practice, medical provider, financial adviser, or authorized representative, and is not affiliated with or endorsed by any government.
No professional advice or representation
Content, eligibility indications, estimates, checklists, and form-preparation features are informational only. They are not legal, tax, financial, medical, social-work, or other professional advice. BenefitKey does not submit applications, communicate with authorities for users, certify evidence, or make eligibility decisions.
Forms, amounts, and decisions
Programs, forms, deadlines, benefit amounts, and government interpretations may change. Estimates are illustrative and are not promises of eligibility, approval, payment, timing, or amount. Users must verify current requirements and the latest official form directly with the administering authority before relying on or submitting anything. Government authorities alone make final decisions.
User responsibility
You are responsible for the accuracy, completeness, review, signature, and submission of your information and forms. Do not enter a date of birth, Social Insurance Number, banking credentials, passwords, or other information the interface does not request. Sensitive information required by government must be entered directly through official government channels.
Canadian availability
BenefitKey is available to residents of all Canadian provinces and territories. Program coverage and the completeness of configured rules may vary by jurisdiction. Users must verify current requirements with the applicable federal, provincial, or territorial authority.
Liability limits
To the maximum extent permitted by Ontario and Canadian law, the service is provided “as is” and “as available,” without warranties about accuracy, completeness, availability, fitness for a particular purpose, eligibility, form acceptance, or outcomes. Nothing in these Terms excludes obligations or liability that applicable law does not permit us to exclude.
Governing law
These Terms are governed by the laws of Ontario and the applicable federal laws of Canada, without limiting mandatory consumer rights.
Service overview
BenefitKey provides a self-directed Canadian benefits-navigation service and tools that help users organize their next steps.
Jurisdiction and availability
BenefitKey is available across Canada, but program coverage, configured rules, forms, and workflows may vary by jurisdiction. Availability does not mean every program or form is supported.
Forms and estimates
BenefitKey facilitates preparation of official forms but is not their publisher. Any eligibility indication or amount is an informational estimate. Users must verify forms, instructions, amounts, and submission methods with the applicable government authority.
Pricing and refunds
Individual Free is available for CAD $0. The 90-Day Complete plan is a one-time CAD $59 payment, plus applicable taxes shown at checkout. It is not a recurring subscription, and access expires after 90 days. Mandatory rights under applicable law continue to apply.
Accessibility
BenefitKey aims to provide a WCAG 2.2 AA experience that is keyboard-operable and written in clear language. An accessible alternative should be offered when a format or interaction creates a barrier and applicable law requires one.
Privacy
The Privacy Policy explains what information is collected, why it is used, how long it is retained, the safeguards applied, and the choices available to users.
Security and data practices
BenefitKey minimizes personal-information collection, protects accounts and sessions, logs sensitive actions, and delegates card processing to its payment provider. Users must not enter unrequested sensitive information.